FAQ | A.M.J Metal Roofing

Frequently Asked Questions

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Usually within 1 - 2 business days.

We want to be as precise as possible but also provide you with the quality customer service that A.M.J focuses on. A residential roofing quote will be emailed to your nominated email address within 1 – 2 business days from the initial site inspection. In saying that, if there is a slight delay on our quote turn around, we will advise you at the time we book the quotation so you know what to expect.

An average re-roof takes 2 - 3 working days.

Every job that we complete is different and the schedule of works depends on a number of factors; the size of the roof, the pitch of the roof, how easy the roof is to access and unforeseen weather conditions. Subject to fine, sunny weather, an average roof replacement takes 2 – 3 days. ‘Unforeseen weather conditions’ is something that unfortunately we can’t predict (as much as we would like too!), however sometimes the weather is not on our side…

We won't let it!

The last thing we want is for a storm to happen in your living room! To avoid this we only remove sections of the roof at a time which makes it easier to quickly cover up should we experience unforeseen weather conditions! We watch the weather radar very closely to minimize these interruptions and to ensure your roof is water tight before we leave. Just in case we do get caught off guard, our workers are equipped with industrial strength tarps because there would be nothing worse than it raining inside your bedroom!

We sure do!

We have a full-time Safety Officer on board who ensures all regulations are being followed to the utmost standard. We take the safety of our workers and customers very seriously.

No, not at all

If you are planning on not being home while the works are being completed to your roof, that is completely fine! During the works, please ensure that you have everything out of your driveway and relocated so that there are no access issues and your family vehicles don’t get blocked in! If you have locked gates present or any dogs that don’t like strangers, please ensure that the gates are unlocked and that the dogs are relocated so that our workers can safely access your property. If you do decide to stay inside your home while your roof is being replaced, we must warn you that it will be noisy and quite disruptive (watching the midday movie or Ellen may prove to be difficult…). In light of all this, before the works commence, we will give you a run down of any disruptions and/or access requirements specific to the works being completed to your home. Don’t worry, we’ve got you covered!

We sure do!

Owning an investment property can be hard work! To take the stress off you when organising roofing works for your tenanted property, we can arrange everything through your property management directly! Throughout the whole process we will ensure that your tenants are happy and well informed, as well as keeping you, the home owner, in the loop at all times!

Of course - that's what we are here for!

Brisbane can experience unpredictable weather conditions that catch us off guard. We don’t know about you but we don’t want the next storm to happen in our lounge room! A.M.J offer a roof inspection and report service*. Our roofing professionals will look extensively over your roof, record any findings and provide recommended works and supporting photos, all in which will help determine if your roof is water tight and storm safe, ready for the next #seqstorm. Depending on your insurance company, if your roof has sustained storm or hail damaged, this roof report can assist in an insurance claim (please check this with your insurance company prior).

A.M.J Metal Roofing

No.

We understand that this is a very competitive market and we try to reflect this in our pricing as much as possible, keeping it fair to our customers. Our pricing is exceptional value for money and A.M.J guarantees to never be beaten on quality and service. After all, quality workmanship and amazing service is priceless!

Yes!

Our company stands by our work by offering up to 25 years manufacturer’s warranty on BlueScope materials; such as COLORBOND® Steel, and a 10 year workmanship warranty for full roof replacements.

Yes!

A.M.J is covered by comprehensive Public Liability Insurance and Work Cover insures all of our workers.

Of course!

We are licensed with the Queensland Building and Construction Commission (QBCC) and hold full roof plumbing and asbestos removal licenses and certificates. We affiliate with various trade organisations such as The Master Builders Association and Housing Industry Australia (HIA).

We accept payment via cash, bank cheque, personal cheque and direct deposit.

We also have a credit/debit card facility in our office if you would prefer to pay via VISA or Mastercard however, all card payments incur a 1% surcharge (sorry!)

Yes, only the best!

We only use Bluescope Steel products (Colorbond® and Zincalume®) for our roof replacements as they are the strongest performing roofing products on the market in the world. Bluescope Steel materials also come with a warranty of up to 25 years which covers you from corrosion to perforation by natural weathering, as well as paint flake and peel (depending on eligibility and product application) – what’s not to love?!